INFORMATION for CLIENTS
Why work with A-Star?.....
- We stick with what we know best.... Office Support for all industries.
- We believe in long-term relationships. A large percentage of our customers have been with us for many years.
- We are a business built on word-of-mouth referral, with a solid reputation for quality and service.
- We won't swamp you with resumes. We earn our keep by scrutinizing candidates until we've identified a limited number of great candidates; Our goal is to present you with just a few stellar choices.
- Our motto is... 'If we can't send a quality employee, we'll send nobody at all.' We would rather lose the business than deliver a poor quality candidate.
- We are certified as a Woman Owned Business (WMBE)
- We are accredited by the Better Business Bureau
A Little Bit About A-Star
A-Star Staffing is an independent, single office staffing company located in the Mission Valley area of San Diego. Diana Barnes established A-Star in 1999 after more than twenty years in the staffing business. She recognized the need for a ‘quality’ approach to personnel services; the premise on which A-Star was founded. The company was an instant success with more than one million dollars in sales in the first six months of operation. Since inception, A-Star has logged more than 2.7 million work hours on behalf of its clients.
In addition to a passion for quality, Diana strongly believes in the
importance of establishing long term relationships with client companies.
“Some of my clients have been with me for more than twenty five years”, she
says. “More than any other single factor, word-of-mouth referrals from
satisfied clients have contributed to our growth.”
“Unique to our
business is a one-on-one working relationship between our internal staff and
client companies. Many staffing services force the client to deal only with
a salesperson, so the client isn’t able to work directly with the staffer
who is on the recruiting front line. At A-Star, clients appreciate the
benefit of knowing that their primary A-Star contact is the same person who
is making placement selections on their behalf. This type of working
relationship gives A-Star the ability to understand, in depth, the needs and
nuances of its clients, resulting in a higher quality placement than could
otherwise be achieved.”
A-Star Staffing has received numerous awards,
including recognition as one of the top 25 Staffing Services (2002 thru
2007), the 25th Fastest Growing Privately Held Company in San Diego (2004),
and the Women's Entrepreneurial Award in 2005 and 2006. A-Star is a member
of California Staffing Professionals (CSP).
Staffing Options
Temporary
Relieve temporary staffing shortages due to seasonal demand, vacation, illness or special projects by using temporary employees. Temporary positions are billed at an hourly rate. Payroll taxes and workers compensation insurance are included in the hourly rate.
Temp-To-Hire
Our Temp-To-Hire option gives you a chance to evaluate potential employees prior to making an offer of employment. The employee remains on A-Star's payroll until you are ready to make an offer. An employee who has satisfied the 'conversion period' may be converted to your payroll at no additional charge.
Direct Hire Placement
Our Direct Hire option allows you to acquire qualified personnel for immediate hire. We handle the recruiting process, conduct interviews, manage background investigations and skills testing. Direct Hire services are usually billed as a percentage of starting annual salary.
Our Screening Procedures
The Application Process
Applicants are required to provide written information about work history, skills, educational background and references. Each applicant is then interviewed by one of our staffing managers to gain greater insight into their 'soft skills' (personality traits, social graces, ability with languages, friendliness and ability to fit into the workplace culture).
Applicant Testing
A-Star applicants are tested using a combination of proprietary and commercial grade skills tests.
Background Investigations
We go the 'extra mile' to verify professional references. Additionally, we have an established relationship with
several screening agencies to perform criminal background checks, social security checks and educational verifications as requested by the Client. Drug Screening services are also available upon request (note: charges for
Investigative and Drug Screening services are billed to the Client at our cost).
How We Charge for Our Services
PREPAYMENT TERMS
In most cases we require advance payment for our
services. We will provide a
written estimate of weekly charges and then require advance payment as
follows:
·
Payment by PayPal:
2 weeks advance
payment or payment
in full if services are not expected to exceed two
weeks.
·
Payment by Check:
4 weeks advance
payment or payment
in full if services are not expected to exceed four
weeks.
About PayPal.com
PayPal is the best way to pay for services!
With PayPal, you can pay without revealing your financial
information. PayPal acts like a
digital wallet where you can securely store all your payment options, such
as your bank account and credit card.
Each week we will send you a statement and an estimate of charges
going forward, followed by a PayPal Money Request.
Setting up your PayPal account is quick and easy – go to PayPal.com
to learn how.
We are happy to extend credit when
creditworthiness can be confirmed!
We will provide you with a Credit Application upon request.
The criteria we use to make a credit decision include the following:
·
Size of company
·
Length of time in business
·
Ability to procure credit information (a DUNS
number is often helpful)
·
Payment history with other vendors
·
Bankruptcies,
Liens, Judgments filed,
Accounts referred for collection
· A favorable Credit Ranking Score by the credit rating agencies
Our terms are DUE ON RECEIPT of
invoice;
delinquent beyond thirty days.
